Why Outlook View Keeps Changing? – Detailed Solutions

Published On September 17th, 2024

Reading Time 5 Minutes Reading

Category Outlook

Microsoft Outlook is one of the best email clients in the world, and users vouch for its efficiency in their daily work. However, many users face an unexpected issue where the Outlook app view changes, leading to productivity problems. This blog explores the reasons why Outlook view keeps changing and the solutions to resolve this problem.

Why Your Outlook App Changes Its View?

You start your work day by opening the Outlook app on your computer, and a problem greets you: changed inbox view. This problem is incredibly disturbing, and the following points mention the reasons for the issue:

Outdated Outlook App: The first reason this problem occurs is the outdated Outlook app you are using. You haven’t updated it for a long time, and this causes the inbox view to change frequently.
Corrupted User Profile: Since your Outlook profile is locally saved on your computer, it may become corrupt. Ultimately, it will hamper your inbox view and your productivity as well.
Conflicting Add-ins or Extensions: Another reason why Outlook view keeps changing is the interference of a problematic add-in or extension. An add-in you added to enhance your productivity may interfere with other add-ins if it’s not properly installed or becomes corrupted.
Automated Updates: If you have enabled automated updates for the Outlook app, it may inadvertently change the Outlook app view.
Email Account Issues: Outlook is an email client that also lets you add email accounts from other email services like Gmail and Yahoo. If you switch to the added email account and the inbox view completely changes, there is a problem with that account.

These reasons show how crucial it is to resolve this problem to ensure a carefree Outlook app access. The following section explores the solutions to resolve the problem.

Read More: Why Outlook Keep Asking For Password? – Solved

Resolve the Why Outlook View Keeps Changing Problem

The previous section explored the reasons for the Outlook app inbox view change issue. Now how to resolve this problem and restore the original Outlook inbox view? We will mention the solutions in this section.

Update the Outlook App

The first step in restoring the original view of the Outlook app on your computer is to update the app. A simple app update may resolve the problem and restore the original inbox view. The following points explore the process of updating the app to resolve this problem:

Open the Outlook app on your computer and go to the File menu.
Now go to the Office Account section and click on Product Information.
Next, select Product Information and click on the Update Options list.
Click on the Update Now option to begin updating the Outlook app.
Restart the app after the update and confirm if the inbox view is the original.

If the inbox view reverts to the original one set up by you, it shows that you must frequently update the app to avoid any issue repetition.

Reset the Inbox View

The second solution to resolve why Outlook view keeps changing is to reboot the entire app view. Here, we will mention two methods to reset the inbox view.

Method 1: Reset View Button

The first method involves the Reset View option in the Outlook app to reboot the inbox view. Follow these steps to reset the app view:

Open the Outlook app on your computer and click on the View tab.
Next, select the Reset View option from the Current View section.
A confirmation prompt pops up, asking to verify the view reboot.
Click the Yes button to reset the inbox view.
The inbox view of the Outlook app resets to its original settings.

Method 2: Run Command

Using the Run command on your Windows computer is the second method to resolve why Outlook view keeps changing. Use these steps to reset the Outlook view:

Close the Outlook app if you are using it.
Open the Run command box using the Windows + R keys.
Type the following command in the Open box: outlook.exe /cleanviews.
Click the OK button to reset the inbox view and other custom views.

Remove the Outlook Add-ins

Another way to reset the Outlook inbox view is to remove the problematic add-ins from the app. Follow these steps to delete the add-ins from the Outlook app:

Open the Run command box and enter the outlook.exe / safe command.
Select your default (Outlook) profile and click the OK button.
Click the File menu and select Options to open the Outlook Options wizard.
Next, select the Add-ins option and click on COM Add-ins under the Manage menu.
Unselect all add-ins and click the OK button.
Restart the Outlook app to check if the inbox view is reset to the default settings.

Remove the Faulty Email Account

As mentioned in the reasons, a secondary email account added in the Outlook app can interfere with the inbox view. It leads to the why Outlook view keeps changing issue. You should remove that account to restore the original inbox view, and the following steps mention the removal process:

Open the Outlook app on your desktop and navigate to the File menu.
Next, select the Account Settings option from the menu of the same name.
Click on the problematic email account and select the Remove button.
Confirm the account removal by clicking the Yes button.
Reopen the Outlook app to confirm the original view settings.

Conclusion

This blog explored the reasons why Outlook view keeps changing and the solutions to restore the original inbox view. The reasons listed here necessitate immediate resolution of the problem, and the solutions mentioned in the blog are perfect to reset the inbox view.