Outlook Error Code 0x800CCC90 & How to Resolve it?

Outlook Error 0x800CCC90 is a common error issue in the MS Outlook application. The section below will deal with some information regarding this error, its causes, and the initiative needed to be taken when such errors occur.

Error 0x800CCC90: Email Server has Reported an Internal Error

In a few cases, the configuration of more than one POP3 account in the same profile can result in this error. This error occurs when you try to send or receive any email using the MS Outlook application. The send-Receive Error report is generated with the following error message;

Receiving’ reported error (0x800CCC90): ‘Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

What Are The Probable Reasons for Such Errors?

1. Incorrect Credentials: Usage of false usernames and passwords can be a likely reason. Make sure that the password you are trying to put belongs to the same email account. If an Outlook application is unable to match the details, it will throw errors.
2. Port Number Changed: An incorrect port number of the Outgoing Server can also cause this error. There is also a possibility that your ISP has blocked the port which you were using. It can be figured out by changing the port.
3. External Applications: In case you are using any firewall or antivirus recently, then it can also block email or other functions. You can test it by temporarily minimizing your security settings and trying to send-receive the emails again.

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How to Resolve Outlook Error 0x800CCC90?

In order to deal with this problem, one can separate the POP3 accounts into smaller groups to make the Send/Receive process easier and more effective. Once such groups are created, a user can connect with these groups separately. Follow the below stated steps to do the same;

Step 1

• Open Outlook application click “Send/Receive“, go to “Send/Receive groups” and then select the Define Send/Receive Groups.

Step 2

• Another pop-up will open, click New and under the “Send/Receive Group Name” box give a name to the group.

Step 3

• Under this new pop-up, choose the Accounts for which you want to create this group. You can choose more than one account as well and then select the “Include account in this send/receive group” checkbox.

Step 4

• Select the “Send Mail Items” and “Receive Mail Items” check box.

Step 5

• Click “Download complete item, including attachments” and click “OK“.

Step 6

• You can create many such groups for small groups of accounts and once done, click “Close“.

Step 7

• Now to send or receive an email for each group, go to Tools, point to Send/Receive and click the required name of the group.

Conclusion

Creating different groups with specific accounts can not only put a stoppage to Outlook Error 0x800CCC90, but it will also ease you to send receive procedure for specific accounts. In case the error still continues to display, then there are chances that other mentioned reasons are causing this error. Changes in port numbers can help you to deal with this error as well.